NATIONAL WORKSHOP AGREEMENT TO DEFINE COMMON TERMS AND OUTLINE BEST PRACTICES FOR DEVELOPING DIGITAL LITERACY

Digital technologies are reshaping nearly every aspect of life in Canada—from how we work and learn, to how we access essential services and participate in civic life. However, not all individuals or communities have equal ability to navigate or benefit from this shift. Gaps in digital literacy can cause harm, lead to exclusion, limit economic opportunity, and exacerbate existing social inequities. Addressing these gaps can also help build trust and confidence in the digital world.

As governments, organizations, and institutions across Canada implement digital tools and AI-enabled systems, it is essential that digital literacy initiatives are equitable, accessible, coordinated, and adaptable to diverse needs. This National Workshop Agreement (NWA) aims to support public and private sector actors— including educators, policymakers, industry leaders, and civil society organizations—by providing foundational guidance for defining, implementing, and measuring digital literacy efforts across Canada. Where relevant, the NWA will align with emerging accessibility and equity standards, including the Accessible and Equitable Artificial Intelligence Systems standard currently in development.

The purpose of this Agreement is to establish a high level  shared language, identify recommendations for implementation strategies, and introduce a standard set of indicators to support the development of inclusive and effective digital literacy. It is particularly focused on ensuring that initiatives are responsive to the needs of youth, elders, historically marginalized groups, and communities for whom English or French are not the primary language.

DEADLINE FOR COMMENTS: September 24, 2025